FREE SHIPPING ON ORDERS OF $50 AND MORE

FAQs

My Order

We will email you a shipment notification along with a tracking number as soon as your package ship

If you place an order after 8AM, you’ll have until 6am the next day to request a cancellation by contacting us via email. Please note that once you receive a tracking we cannot guarantee the cancellation

Please contact us within five (5) business days from the date of invoice at info@ysparkusa.com

If you place an order after 8AM, you’ll have until 6am the next day to request a change of address by contacting us via email. Please note that once you receive a tracking we cannot guarantee a change of address

Given increased volume, please allow 3-5 business days for deliveries once your order has been shipped.

Please contact us within five (5) business days from the date of invoice at info@ysparkusa.com


SHIPPING AND RETURNS

Once a package is delivered back to us it would take 3-5 business days for us to process and issue a refund

For more information on our return policy, please click here

Shipping will be calculated at checkout based on weight and destination

Currently we do not offer international shipping

We offer free economy shipping for orders of $99 and up; economy shipping takes 3-5 business days.

Once a package is delivered back to us it would take 3-5 business days for us to process and issue a refund


PRODUCTS

Choosing the right brush depends on many factors such as the length and texture of your hair. We recommend consulting your Hairdresser to choose the ideal brush

Use disinfectant wipes to clean. Do not soak in chemicals


OTHERS

We accept Paypal, Debit and credit cards

If you have any questions, contact us at info@ysparkusa.com

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