Our Return Policy

For your safety and protection, regional health laws and hygienic concerns render us unable to accept returns or exchanges unless the item you purchased is defective. We truly regret the strictness of this policy, but require it to ensure the safety and hygienic integrity of the products we sell for all our customers. We know you wouldn't want us to send you a used product.

Please contact us at info@ysparkusa.com with details of the product and we will do our best to help you with your inquiry in the best way possible.